"Dear Darlene, I want to thank you for the fast and efficient manner that you handled the very difficult and complicated task of the Hoover house sale,(three owners, one disabled). Even though I felt rushed in getting my disabled daughter and her belongings out of the house and into my house before I went on a Cruise, and then having to sign all those papers so fast; I realize it was needed to get the job done. Thanks for being so patient, pushing me, and putting up with my gruffingness!!"