"We sold our West San Jose house in August this year, and decided to go with Darlene because of her history with similar homes in our area. Right from the start, Darlene was very responsive, never too busy for us. Darlene has a very easy going personality and brings that vibe to what is usually a very stressful situation, not just the sheer amount of work involved, but the emotional stress of letting go of a major part of your life. While she brings a very relaxed energy to the process, the wheels are busy turning behind the scenes of course, all the many details that she is on top of, keeping you blissfully unaware. Something I appreciated most about Darlene, is how responsive she is to every question we had, text, email or phone, no matter how trivial. I casually mentioned that I had read that baking cookies for an open house creates a very welcoming and inviting experience, and she went above and beyond and baked cookies at a very busy open house. With Darlene, it felt personal, we felt like she shared our pride for our house, our neighborhood, it's all personal for her. Overall, everything came together beautifully and ended on the right note. There were many such instances I could go on an on about, but suffice to say, if you've got Darlene in your corner, know that she will really take care of you, before during and after."